Kapolei Testimonials

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Maria and Johanna were great!

They kept us engaged when the market was changing and kept us in good spirits while communicating regularly any and all updates on matters pertaining to our home and sale. They went out of their way to take care of all our needs and more! They are sweet, caring, and have become extended family through this transaction!

Evanee Bucao Patricio

Maria was amazing.

Just the best. Always on top of things and being nice while getting things done. I would recommend her to anyone and plan to ask her to help again with my next home purchase or sale!

Robert F. Delaney

Ayumi has been very patient, helpful, and thorough in helping me find my perfect home.

Her great service and knowledge in this field allowed me to make better decisions in buying my home. I’m fortunate to have her as my realtor. Ayumi, thank you so much!

Ana Pasion

Hillary was a pleasure to work with - professional yet personal; a great combination for an excellent real estate experience from putting the offer together and everything else needed to get to closing!

I highly recommend her for all of your real estate needs. She will not disappoint!!


Our Aloha Agent, Chothika "Mai Tai" Mekonnen, was awesome!

High praises for our homebuying journey and process with her!

Gabriel Nino Alquero Torno Jr

Zach and Stella were fantastic.

They were able to get our property listed quickly, particularly after having to navigate additional challenges coordinating with a property manager and rental tenants. We were first-time home sellers and both Zach and Stella were very clear with the process and patient explaining everything to make us feel comfortable and confident in the process. They were thorough and let us know what we would expect for all of the closing costs, particularly the HARPTA tax, and provided resources for us to learn more and connect with others if needed (e.g. a HARTPA tax professional). There were challenges throughout the process, mainly regarding coordinating with the property manager and the tenants. Both Stella and Zach took the lead to lessen the burden on us and this was very much appreciated. Every step of the way, the communication of the status and progress was always conveyed and we never felt out of the loop or unaware of the status. We appreciate their tag team approach and have full confidence in each of them had it not been a joint listing. We appreciate the attention they paid to us to honor our concerns and take us through the process from general inquiry all the way through closing. The only recommendation we would have would be more engagement regarding some of the decisions regarding the list price. We fully understand the reticence as it would pertain to liability and the data supporting a list price was very helpful but since we were not on the island and local residents in the past several years, it would have been very appreciated if their personal input and opinions were included in the discussion regarding where we landed on the list price. In the end, we are happy with the sales price and are very pleased with how everything turned out!

Michael Frederick Richlen

Hillary was able to make us feel that we were with her looking at properties, while we were actually in Florida.

She always kept us updated and fought for us to get a great deal. We are now proud owners of a home in Mililani, in a great community with great schools, parks, and neighbors!

Sebastian Moring

"Hillary Norrell is a trustworthy real estate professional!

Her knowledge with the Resort Living experience in the Island of Oahu was instrumental in selling my condo. She also helped me understand all documentation phases during the transaction with her amazing patience. I had to move and gave a challenge to her team: 'Sell my property during COVID-19!' Her team did! Creativity and virtual innovation were some of her many professional tools. In addition to her professional demeanor, she is kind and super positive! Hillary is the professional to trust with all real estate needs!" 2/5/2021 - liz s, Google No

Elizabeth S.

Punahele made everything worth it.

She assisted us in every way she possibly could.

Shannell Maynes

Maria and Johanna Delacruz were phenomenal throughout the entire process of selling our home!

From working our price and understanding the market, while facing challenges of increased interest rates and buyers being priced out of the market, we were able to work towards a solution even when my faith in the market was wavering. Their positive attitude and actions of going out of their way to ensure our house was ready to go while we were out of state really helped see us through! Would not work with any other team because of them!

Ryan Keola Patricio

Maria Dela Cruz was phenomenal throughout our entire process of selling our home!

From working our price and understanding the market, while facing challenges of increased interest rates and buyers being priced out of the market, we were able to work towards a solution even when my faith in the market was wavering. Their positive attitude and actions of going out of their way to ensure our house was ready to go while we were out of state really helped see us through! Would not work with any other team because of them!


Sheral Ann Graham is our realty agent.

We bought vacation property in Hawaii with the help of Sheral. She is very patient and knowledgeable. When we needed any information, Sheral would try her very best to get the information for us. We have bought a number of properties in the world and met with different agents. Sheral is definitely one of the top-ranked agents we have met. Thanks, Sheral.


My husband and I can’t thank Hillary enough for all the hard work, dedication, and time she spent helping us find the perfect home for our family.

She made the whole process seem smooth and seamless she did all the work for us, and we very much appreciate it. We most definitely will suggest Hillary to anyone we know who is selling or wanting to purchase a home, we enjoyed having Hillary as our real estate agent in the pursuit of finding our home!

Chhuanpuii Lily Mallett

Ciel Pia helped me get my house ready to sell, priced it right and it sold quickly.

She went above and beyond, and I'm appreciative of all her help and advice, and for the great pictures for the flyers and two great open houses.

Catherine Caudle

Cheryl Anderson was instrumental in the quick sale of our Makakilo home.

Her approach and attention to detail enabled us to sell our home in a shorter duration than others during this slowdown in the housing market. She went above a beyond the call of duty and helped us when we needed help repeatedly without hesitation. We could not have sold this home without Cheryl. She is by far the best realtor that we have worked with in Hawaii and in Washington State.

Steven & Debbie Bose

Sheral is always on top of things and made the process very smooth and stress-free.

Would highly recommend her to anyone looking to buy or sell. Definitely knows what she is doing and stays within her client's means.

Zach McElroy

Hillary worked with us for years before we finally decided to buy.

She offered us support and guidance without the pressure and when the time came, she helped us manage the whole process. Thanks to her, we’re now happily in our home and it’s everything we’d hoped for.


My agent, Sheral Ann Graham, is eternally optimistic and this is great for the type of business that she is in.

Carroll Henry

Ayumi was excellent.

She was on top of every detail and was prompt in responding to any concerns that came up. She consistently went above and beyond what was required with patience and enthusiasm!

Samuel D. Kim


JoAnn Wilson, our real estate agent is very hardworking, diligent, knowledgeable, and has a lot of patience for her clients. Kudos to her, she’s a big asset to your company.

Reynaldo Magno Mendoza

As first time homebuyers, Courtney was very friendly and worked through all of our concerns with ease.

Not being on islnd yet, she was able to work between three different time zones and worked fast and efficiently. We are so happy to have found Courtney and are still in love with our home! Thank you Courtney for a wonderful experience!

Antonia McCluskey

Excellent job

Frederick Polendey

Maria and Johanna were very attentive and helpful.

This is our second time working with them. She’s empathetic with our concerns and guides us through the whole buying process. Definitely would work with them again and is highly recommended. 

Joanne P. Villanueva

Judy Hoppel was a pleasure to work with.

She has a keen understanding of the process, as well as our needs. She was continually available to answer any and all questions that we had and went above, and beyond what we expected any real estate agent to be. We would recommend Judy highly.

Frank Leroy Figueroa Jr. & April Angel Figueroa



Ayumi went above and beyond for my remote buy.

She was helpful and communicative throughout the whole process, always going out of her way to answer my questions or find information for me. Ayumi helped out with deadlines, and paperwork, and acted as my proxy for in-person checks. I feel extremely lucky to have had her as my agent and highly recommend working with her!

Kelly Feng

Sheral has truly gone above and beyond as our real estate agent.

It was our first time buying a property, so we had many questions and concerns. But Sheral speedily addressed all of them. She also did a lot of research and investigation to make sure we get a good deal. We highly recommend you hire Sheral as your real estate agent.

Luke Horger and Erina Kudo

Punahele is a God sent!

Kevin J. Saxton

Ayumi was great.

She helped us understand and was very thorough with all the paperwork and questions we had. We were first-time homebuyers and Ayumi couldn’t make the process easier. We will definitely use her for our future properties we plan to buy and will recommend her to all our friends and family looking to be homeowners.

Timothy Smith

I can't thank Punahele enough.

Thank you thank you!

Rego Maynes

Courtney was an amazing realtor.

She took the time to explain everything to us and answered all of our questions.

Brittany Waterhouse

We are honored to have worked with Ayumi Kim for our home purchase!

She is a very competent, prompt, and friendly real estate agent who made our remote home purchase stress-free. Ayumi did an excellent job at providing anything we needed for our purchase (i.e., video conference calls, measurements, vendor estimates), streamlining our offer submission and purchase process. Despite our 4-hour difference in time zone, she was always available and coordinated with the appropriate parties to deliver timely actions and answers to our inquiries. We greatly appreciate Ayumi and thank her for making our home purchase process a pleasant experience!

Fabian Oros

This is a letter of recommendation for Sheryl Graham.

We were interested in a piece of raw land in Puna. We contacted several agents in Puna, none of whom were helpful. Then we asked Sheral for help, and the difference was amazing. Sheral Graham to be honest, competent, professional, knowledgeable, experienced, responsive, well-connected, and persistent. She streamlined a complex process, identified speed bumps, and cleared bottle-necks like a snow plow. She saved us time and money. There was never any doubt that she was in our corner. When it is time to sell our condo, Sheral will represent us. We can recommend Sheral Graham without reservation. She rocks.

Brian Frederick & Tara Severns

Ayumi is very professional and pleasant.

I would use her again in a minute. Mahalo Ayumi!

Mitchell Harris Starer

I highly recommend Sheral Graham as your next real estate agent.

Her experience and knowledge of the Hawaiian housing market is like none other. She made my search and purchase extremely simple. Thank you for searching until you found my perfect place to call home.

Terri Adams

Courtney did a fantastic job helping me find my first home.

She understood what I wanted, knew the local market and was very knowledgeable about the buying process. She was extremely quick to respond to any question I had. I highly recommend her ans would use her again.

Sam Ault

Ayumi has been consistent since day one.

It’s been such a great journey working with her, my fiancé and I couldn’t be any happier. She truly took into consideration what we were looking for and also followed our budget. She never hesitated to find answers and solutions. Ten out of ten, highly recommend.

Aloha Morales

Courtney gave the most amazing home-buying experience.

She was extremely knowledgeable, professional, and went above and beyond to pick the perfect home for me. I have referred her to others as the best Realtor in Oahu and will definitely continue to do so!

Zachary Braithwaite

This is my second home purchase and my agent, Ayumi Kim, went above and beyond my expectations.

Her continuous professionalism, attentiveness, knowledge about the real estate market, and friendly personality made my experience throughout the home-buying process pleasant and stress-free. I would highly recommend Ms. Kim to everyone and will definitely be using her again as the opportunity arises.

Chelsea Wolke

Rosa was very professional, as well as quick to address my concerns if I had any.

She did not hesitate to offer the right advice to get me over any obstacles in my decision-making. It was almost like she looks out for you like family, I would recommend her, so, thanks BHHS Hawai'i Realty, you have a winner on your roster.

Alvin Nguyen

Mariane was ALWAYS available for home tours.

Their responsiveness was incredible. If they didn’t pick up, they always called back no longer than 5 minutes later. Seriously. I purchased an apartment/condo so it wasn’t a straightforward deal. They told me that going in and highlighting the concerns they had and the research they wanted to do to make sure progress was being made and I wouldn’t have to wait for a long time to move in.

Glenmore Monta

Our agent Jo Ann Wilson was EXCEPTIONAL in all aspects of our recent home purchase.

Despite the fact that we live in Virginia, Jo Ann ensured that we were well informed & able to contact her at any time. We appreciated the video calls & she took the time to carefully walk us through the properties and surrounding areas. Both her personal & professional attention to detail made us feel very comfortable purchasing from afar. We will absolutely recommend Jo Ann to our family & friends; she is our agent for Hawaii!

Rhea Leigh Kamakahi-Matson

Finding a gem in the Hawaii real estate market is the needle in the haystack - you’ll need a million eyes.

Hillary has the expertise, knowledge and the passion to help you finding your gem. Worry free and always a step ahead!

Martin Knaubert

I could not have asked for a better agent to work with when I was buying.

Sheral was warm, professional and supportive in every way. Her skill and knowledge is extensive. She went above and beyond to ensure the process of my purchasing was clear, efficient, and successful. I highly recommend Sheral's services!

Isira Sananda

I have worked with numerous realtors over the years.

...some good and some not so good. Hillary was not just good....she was AMAZING!! Hillary helped me sell my current condo and purchase a new place without me even being there on the island (due to Covid). She facilitated moving all my belongings, vehicles etc. She even staged and cleaned my old place. Those were just a few of the things where she went way above and beyond. She simply just gets things done!!!! I could not have made this work without her!!!! I would HIGHLY recommend her to anyone needing to sell or purchase a home!

James Bowers

This is the second time we’ve worked with Ayumi.

She’s so strong-minded, hard-working, and knowledgeable in her career. She made a very anxiety-filled time, very easy. We honestly felt very blessed to have had the opportunity to work with her. Made a lifelong friend for sure. We love Ayumi!

Kalia Kaui

Maria has been our real estate agent for a while now.

She always goes above and beyond. She’s always on top of her job. Very reliable. Excellent job!

Derick and Che

Ayumi was the best real estate agent we could have asked for.

Highly recommended for any new home buyers!

Brandon Rivera

Maria and Johanna, along with the whole team, helped us tremendously throughout the process.

No surprise because this is our second time going with them. We’ll definitely recommend them.

Trevor Marc Aguila Villanueva

"Hillary was a pleasure to work with - professional yet personal; a great combination for an excellent real estate experience from putting the offer together and everything else needed to get to closing!

I highly recommend her for all of your real estate needs. She will not disappoint!!" 5/30/2021 - Bruce M, Google


I want to say fantastic work to the very best Mariane “Yan” Yadao!

If you are looking for a great agent, I highly recommend her. I personally think that Yan is the perfect person for this job! She was very knowledgeable, supportive, and trustworthy. We enjoyed searching for houses with you. We appreciate that you took us to so many as seeing the houses in person helped us make our decision. Thank you for going the extra mile for us. We could not have done this without you, and we are so grateful for your assistance, patience, and expertise.

Jane Logan

Punahele was great to work with.

She understood my desire for a new home and did an excellent job communicating with all parties involved. This is my first experience in buying a home and Punahele was a great help from start to finish.

Kristy Casaus

Hillary was ALWAYS there when I needed her.

So friendly and easy to talk to which is so important with these types of transactions. Lets put it this way, if Hillary was a licensed real estate broker in all 50 states, I would ALWAYS use her!

Jo Ann Davidson

I went into this experience thinking I new how the sale of my house would proceed.

After my initial discussions with Courtney I thought she was very charming and friendly and quite overly optimistic about the sale of my house, specifically the asking price. What I found during the process of selling my home was that Courtney was indeed very charming and easy to work with and quite shrewd and absolutely accurate. Courtney's personality and demeanor make her very easy to work with and I am sure are a great asset to her professionally. However there are more important qualities one needs is a realtor, market value accuracy, business acumen and a strong and committed work ethic. Courtney completely exceeded all of my expectations on every possible level.

Jason Stevens

Hilary and Dave were great.

We were so luck to have them both on our side. They collaborated to ensure we got the best service. They quickly responded to questions and made sure we understood the process.

Anita Selinger

Ayumi is great.

We love her. Very involved and always offered us so many great options and answered all our questions. Super knowledgeable in real estate too. She’s definitely someone I’d trust my friends and family with! Thank you, Ayumi!

Kalia Rabaino

I have worked with numerous realtors over the years, some good and some not-so-good.

Hillary was not just good....she was AMAZING!! Hillary helped me sell my current condo and purchase a new place without me even being there on the island (due to Covid). She facilitated moving all my belongings, vehicles, etc. She even staged and cleaned my old place. Those were just a few of the things where she went way above and beyond. She simply just gets things done!!!! I could not have made this work without her!!!! I would HIGHLY recommend her to anyone needing to sell or purchase a home!

James Bowers

Mariane is an awesome real estate agent.

She made the process easy to understand for us. We appreciated so much her patience and expertise. Without her, I don’t think we could have done this. Thank you Marianne for your time and effort in helping us to buy our home!

Arnel Semanero

My husband and I are very happy to have found a home in the Makakilo-Anuhea/Kapolei area.

Hillary helped us feel comfortable with purchasing a home from afar. She answered all of our questions with expedience, made videos of homes to help us understand the properties better and was very helpful when needed. Even after closing Hillary has been answering questions that we have and we would recommend her to anyone looking for an agent.

Cheryl Anderson

Very knowledgeable, helpful, and extremely communicative!

Ryan Ferguson

Jo Ann Wilson was an absolute pleasure to work with!

Although the process was challenging at times, she was very patient and understanding with me and her persistence in finding me a suitable home was evident through her efforts in this entire journey! Ms. Wilson definitely represented my best interests and I am truly blessed to have landed an agent with such a wealth of experience in the real estate industry. I will definitely recommend Ms. Wilson to any potential homebuyers I cross paths with!

Levy Tuiala

This was our first time selling a house that was held in a trust with multiple trustees which made things more of a challenge; however, Punahele was there for me every step of the way to guide and inform me but also let me make my own decisions.

Thank you Punahele, you're awesome!

We looooove Hillary!

! Always a phone call away and so accommodating!! She did an amazing job for us going above and beyond!!

Lou Yourk

I’ve sold 5 homes in my life.

And can say that Sheral is an excellent Realtor. Glad I found her. Just talking with her made me excited to sell. Gave super advise on small fixes to the to maximize sales price. She work hard staging our house herself using her own stuff since it was vacant. Great photos and video. Received offers within 5 days was in escrow. SOLD! Boom! So happy with her service. She is just a great person. If we didn’t move out of state, I could see us as friends. Jean K.

Jean Kissell

Ayumi was GREAT.

She’s very knowledgeable about the whole process and was supportive throughout my home buying and selling journey. I recommend her to everyone now!

Stacie J.W. Nomura Urabe

I never believed it works this way, I was very doubtful about Bitcoin and all other online trading, I decided to risk an investment with Mrs Rochelle Nelson, and i successfully made withdrawal in a week.

after I saw testimonies of people on how good she is but I was very skeptical but she prove me wrong with my first trade and I'm so happy today, so I'm recommending her to everyone of you to invest with her and testify like me. Contact her now on Email: rochellenelson731@gmail.com WhatsApp: +16267909787

Chamilion Kampion

Punahele and Berkshire Hathaway have been amazing through the home-buying process.

She was supportive, caring, knowledgeable, extremely proficient, very professional, and very prompt in keeping with our timeline. She even went above and beyond to call our lenders to check on the status of the loan process to keep them on the timeline. Their concierge home-buying services were second to none keeping us on schedule with regard to the buying process. Punahele made us feel at ease, and comfortable, and helped us feel confident every step of the way treating us like Ohana! Thank you Punahele and Berkshire Hathaway Team, we love you all!

Crystal Maramba

"Communicative, listened and heard my needs and wants, helped me find the right place at a great price.

" 5/30/2021 - Bryan V, Google

Bryan Vrana

Ayumi is so thorough and organized and she made my first-time home buying experience smooth and streamlined!

I instantly felt like I had known her for a long time and that she knew what I was looking for in a home. She was always available to answer questions and responded so quickly to any concerns I had. Whenever I talk about the place I have been able to buy, I never fail to mention her to other people!

Adeeba Ghias

Ayumi was super committed to making this transaction as smooth and effortless as possible.

I’m super pleased with the results. I can’t express in words how amazing Ayumi was and how absolutely impressed I was with her knowledge and commitment to this life-changing experience. Thank you so much!

Robert M. Johnson

Thank you so much Punahele!

! We are so grateful for your dedication and advice through this purchase! Couldn't be happier!!

Darren Conrad

Hilary was excellent.

She was always available and willing to answer questions, alleviate concerns or give advise. I would highly recommend her to anyone buying a house on Oahu.

Timothy Yourk

"My husband and I worked with Hillary to find our home on Oahu.

We had a limited timeline to find a place and right away she jumped into action! We were so impressed with her communication and determination to find us the right home. In this competitive market, Hillary made sure our offer was taken seriously, and we got accepted! She has been our cheerleader from the beginning; we so appreciate her hard work to get us our dream home. I highly recommend working with Hillary." 2/27/2021 - Stephanie H, Google

Stephanie Hussey

Hillary's knowledge in the resort living market was instrumental in selling my property during COVID.

She was so patient & compassionate during some hard forms to fill out & understand. Thank you ! -Liz SantanaWe received this glowing review while co-listing in Ko Olina. Hillary's professionalism and excellent work ethic made this a seamless process. Huge Mahalo, - Sharon Pena (RA)

Sharon Pena (RA)

Even though Punahele is my sister-in-law she is very professional, attentive, responds quickly, is honest, and communicative.

It's been a joy and pleasure working with her in finding us our forever home. Her referrals such as a lender and home inspector were awesome too. We had a disappointing transaction during our process but she didn't give up and helped problem-solve some of our situations by asking questions that prompted ideas and opened doors that we didn't think could be possible. Tammy was great in keeping up with the timelines of the transaction. It was a bit scary buying a house and not seeing it in person but only through FaceTime. Mahalo for helping us with the purchase of our hale! We love it!

Lovene Conrad

My husband and I can’t thank you(Hillary)enough for all the hard work, dedication and the time you spent in helping is find the perfect home for our family.

You made the whole process seem smooth and seamless you did all the work for us, and we very much appreciate it. We most definitely will suggest you to anyone we know who is selling or wanting to purchase a home, we enjoyed having you as you as our Realtor in the pursuit of finding our home

Lily Mallett

Punahele handled everything like a BOSS!

She sold our place and found us another. There were so many moving parts to our particular situation. Needs for elderly. Occupancy issues. Communicating with associations, mortgage, insurance, and referring the best plumbing company. Managing multiple showings for buyers AND for us. Punahele handled everything effortlessly and genuinely Aloha. We were so lucky to have found her and I’m going to recommend her to EVERYONE.

Helene Kelly

Maria DelaCruz and Johanna Delacruz are very helpful from start to the end of the process.

All of our questions are answered right away and gave us more confidence in buying the house. Highly recommend!

Jonel Tarrobago

Ciel's professionalism and knowledge were on display at every phase of my house being sold.

She analyzed comps and came up with a great price for my house which sold very quickly. She was instrumental in getting my house ready to sell ensuring its cleanliness and that it was beautifully staged. Her attention to detail during the paperwork, phase was truly above and beyond. I would recommend Ciel to any family needing to sell their home. Can't thank her enough!!

Catherine Caudle

Hillary was diligent in working for us and demonstrated patience and persistence which allowed us to ultimately find our dream home.

We could not be happier with the service that was provided by Hillary.


Hillary was amazing in helping us find a home from afar.

Hillary answered all of our questions, made videos and went above and beyond to help, even after closing!

Cheryl Anderson

We were very pleased with the service we received from Shantelle.

She was very knowledgeable and answered our questions either in person or through text. She always made sure that we were comfortable with each part of the process and explained everything. Overall she did an excellent job and I would recommend her to any of my friends and family.

Michael Allen Shima Sr.

I wanted to take a moment to express my deepest gratitude for Mariane "Yan" Yadao's exceptional support and guidance throughout the entire process of purchasing my new home.

From the moment we began this journey to the final steps of closing, her expertise and dedication were invaluable. Her commitment to finding the perfect home for me, along with her professionalism and attention to detail, made the entire experience smooth and enjoyable. I truly appreciate all the hard work and effort Yan put into making this possible. Thank you once again for your outstanding service. Her knowledge and passion for real estate have made a significant difference in this important chapter of my life.

Rhoy Repuya

She is a tireless dedicated honest real estate agent who I would definitely ask to represent my real estate interests in the future.

I would emphatically recommend her.


Thank you so much!

  You've been the best agent I've worked with!  Very professional, knowledgeable, organized, time-sensitive and friendly.  I will definitely refer anyone who is interested in Hawaii properties.

Bruce Do

Since we are not acquainted with a real agent in Hawaii, Sheral became the agent for both the seller and the buyers.

Since we are the buyers and just met Sheral with this transaction, we are a bit uneasy at first due to the fact that her fiduciary role is with us. I expressed that to Sheral and I was assured that she will give her undivided attention to both seller and buyers. Sheral was there for us to clarify/verify questions, she has arranged and worked on issues that are important to us. Sheral has truly been a help in Rob's and my understanding of this real estate transaction. She has continually gone beyond the norm in satisfying our questions and requests. We plan to keep this relationship current and recommend her to other individuals that may need an honest and hard-working voice for their real estate needs.

Rob and Edith Engleman

I've worked with a lot of real estate agents, and Ayumi is the best one of them.

She was able to sell a unit that my previous agent could not sell for a year. The unit had some issues and Ayumi was able to resolve them all in a timely manner. Her staging was also great. Thank you, Ayumi!!

Eunice Yunhee Choe

Professional, thorough and friendly!

Highly recommend Hillary for her dedication, knowledge and service!

Ali J Manning

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